Derry (N.H.).

Annual reports of the Town of Derry, New Hampshire (Volume 1994) online

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It has become extremely difficult to keep up with the in-
creasing number of clients that come to the office requesting

assistance, plus keep up with the paperwork and incoming
and outgoing calls, but thanks to Susan Sullivan, a volunteer
from Town who has been acting as secretary, it has greatly
relieved the burden.

The Derry Welfare is available to all Derry resident who are
having difficulty financially. They must verify they are Derry
residents and they must demonstrate their income is insuffi-
cient to meet their basic living needs.

In the past 8 months since I took over this office, I have
seen a sharp incHne in the number of residents and taxpayers
who are for one reason or another out of work and unable to
pay rent, mortgage, electric, heat and food. The economy is
not, judging by this office, improving in this area. People are
finding it increasingly difficult to make ends meet and find
themselves at my door, albeit unwillingly. Rockingham Com-
munity Action has also seen an alarming increase in the
number of new clients asking for "Crisis" and wiil very short-
ly run out of FEMA funds for this period to help finance this

Fuel Assistance this year is being cut by the Federal govern-
ment and it is still unknown how much will be available for
this area come Winter. Without the help of this valuable pro-
gram, I foresee Derry Welfare paying for more heating fuel
and electricity if we have another Winter Hke the one we had
last year.

943 — Total number of persons assisted 7/1/93 - 6/30/94
(249 families — 117 single individuals)

Total Asst. Rendered 7/1/93 - 6/30/94 $79,757.12

Reimbursements 7/1/93 - 6/30/94 $3,914.92

(includes reimb., on liens, Medicaid, client reimb.)

Respectfully submitted,
Jane Wilkalis, Welfare Officer

Public Works Department Report

The Public Works Department, as always, was a very busy
Town Department during Fiscal Year 1994. '


Many events occurred during the year that required
Department response, however, as in 1993, the winter of :
93-94 proved to be the most demanding. This past winter was
another touch one as over 90 inches of snow fell. Many '
storms occurred during the year which required the Town's ]
Highway Department to be called out over 30 times for snow
and ice control services. The entire department worked to the
limit - often twenty-four hours straight.

The Town's new road grader was invaluable for heavy duty
plowing, particularly in the downtown area and "cutting ice"
on treacherous roadways. The new Snow Ordinance proved |
to be very helpful in minimizing snow dumping on our road- i
ways. The practice of blowing or shoveling snow onto road- '
ways is very dangerous and costly to taxpayers. The worst ■
storm of this past winter occurred on January 17th when the I
heavy rain turned to heavy snow overnight. With a sharp '
temperature drop, the entire Town became an ice cube. Ice
covered roadways lasted for weeks causing residents to
remember the "old days". This past season, again, has pro-
ven that a well maintained fleet with trained personnel can !


' "do the job" for the Town. Often times citizens take our
snow fighters for granted. The time and effort to prepare and
actually fight storms is generally not known to the average

Outside snow and ice storms, the Department of Public
Works managed its six divisions through reduced budgets.

The eighth year of the Town Roadway Management Pro-
gram included the reclamation or recycling of High Street,
Railroad Avenue, Mt. Washington Street and Adams Pond

In addition to these roadways, Tinkham Avenue was fully
reconstructed, including installation of a new stormwater col-
lection system and a portion of new water main.

The department shimmed (paved) 3.4 miles of roadway us-
t ing the Town's grader acquired in FY94 and Town forces.
These roads were: Exeter Street, Everett Street, Forest Street,
Floyd Road, Juniper Road, Sunset Avenue (Windham Road
to Woodland Street), Stark Road, Woodland Street,
Wildwood Avenue and Westgate Road.

The department stone sealed Paul Avenue, Gregoire Street,
Doris Avenue, Delores Avenue, Young Road and Opal Cir-

In the spring of 1994, the Town swapped the Town's
bulldozer that was once used at the landfill, for a new ex-
cavator backhoe. With the landfill closed, the Town no
longer had a need for the bulldozer, thus making the ex-
cavator a more valuable piece of equipment.

Although the department repaired or reconstructed over six
n miles of road in the past year, the overall average condition of
roadways in Derry continues to decline. The Roadway
Management Program and Stone Seal Program must be fund-
ed to levels that will allow this department to continue im-
provements of existing infrastructure and not continue losing
ground. The department is optimistic that funding levels will
increase as the economy improves.

In Fiscal Year 1994, the Town improved citizen participa-
I tion in the Townwide Recycling Program. Again Derry has
led the state in the concept called "commingled recycling".
This type of recycling has resulted in an easier transition to
recycling for all Derry residents. The program's original
design was to reduce Derry's solid waste shipped to the
Penacook incinerator by twenty-three percent. As of June
1994, the Town was recycling over twenty-three percent of its
municipal rubbish related waste stream. The twenty-three
percent rate does not include waste tire recycling, com-
posting, scrap metal recovery, batteries, waste oil and textile
recycling. If these other types of recychng are included, Derry
is recycling approximately forty-five percent of its total waste
stream. The Town continues to recycle textiles and junk mail
and is now generating approximately $100,000 in revenues for
the Town to lielp offset taxes. Keep it up, Derry!

The Vehicle Maintenance Department installed a waste oil
furnace in the fall of 1993. This resulted in a dramatic reduc-
tion in use of fuel oil as well as eliminating the need to pay to
remove waste oil from the Transfer Station. Budgets for fuel

oil purchases have dropped by many thousands of dollars as a
direct result of this installation. Public Works continues to be
in the forefront of saving taxpayer dollars.

The Water Division completed and upgraded existing old
water mains on West Everett Street, Mitchell Avenue and
Central Court. The new eight inch water mains will help to
provide better fire protection capabilities in these areas of the
water system. '


The Wastewater Division completed many capital im-
provements at the Town's Wastewater Treatment Plant in
FY94. These improvements have resulted in full compliance
with all state and federal permit requirements. Witfi the first
phase of improvements completed, the department is in-
vestigating alternatives to increase capacities and thus poten-
tial revenues for the overall Wastewater Division. We all look
forward to the day when the only time this "plant" is discuss-
ed is during budget season.

I would Hke to take this opportunity to again thank all
residents of Derry for their input and comments throughout
the past year. Citizen input is a positive step in providing a
first class department to service the entire Town of Derry.
The department will strive to improve its level of service by
increasing efficiency and productivity.

Respectfully submitted,

Alan G. Swan, P.E.

Director of Public Works


YEAR 1990 199 1 1992 1993 1994


Derry Planning Board Report

July 1, 1993 - June 30, 1994

The Derry Planning Board has met nearly every Wednes-
day evening this fiscal year in pubUc sessions. It has held a
total of 29 regular meetings, 17 workshops, and 6 public hear-
ings. The Board also conducted several Saturday site walks.
At practically every meeting, its task has been to find the pro-
per balance between the right of a property owner to use his
property in the way he sees fit, and the rights and concerns of
the abutters and the community at large. It is also conered
with encouraging commercial and industrial development in
order to broaden the tax base.
Statistical Information - FY93-94

H plans # lots H approved

Preliminaries 7 94 63

Finals 23 114 88

Site Plans 5 - 5*

Discussions 12

PubUc Hearings 5

Workshops 16

♦Includes approval of new courthouse.

Among other procedural changes, the Board implemented
a policy for determining the necessity for full site plan reviews
which is presented by the Town Planner. The Site Plan Deter-
mination process addresses minor changes of use and/or ex-
pansions to determine if a full site plan review is required or
waived. The Board reviewed 10 proposals and waived the site
plan review requirement for 7.

The major emphasis for '93-'94 has been the adoption of
the 1994 Master Plan. According to the RSA's, the Master
Plan and Capital Improvements Plan are prerequisites for
any zoning changes which may manage growth. Such changes
would include establishment of impact fees or growth
management ordinances.

Due to the property revaluation and resultant tax increases
which occurred in the autumn of 1993, the Planning Board's
task has become increasingly difficuh because of its concern
that andy new home would add to the already over -burdened
infrastructure, especially the school system. Although some
attempts were made to manage growth by phasing earlier in
the year, the Board finally took a position based on its Land
Development Control Regulations and disapproved two
preHminary subdivision proposals, (a total of 31 new building
lots) on the grounds of prematurity. As a result of that deci-
sion, litigation has ensued, but no new subdivision plans have
been presented, as developers are awaiting the court's judg-

The Board held final public hearings and adopted the 1994
Master Plan in June. It is currently in the process of compil-
ing data and public input necessary to draw up an interim
growth management ordinance (short-term), an impact fee
ordinance, and a growth management ordinance Qong-term).
Other projects include the review and recommendation for
adoption by the Council of the Aquifer Protection Ordinance
proposed by the Conservation Commission and an ordinance
regarding sexually-oriented businesses; review, amendment
and update of certain sections of the Zoning Ordinance; and
review and amendment of the Land Development Control

Regulations. Planning Board subcommittees are currently
working on thes projects.

Because of the tax cUmate in town, the Board continues to
face a number of challenging issues in the course of routine
business. It has been imperative that the Board constantly re-
mind itself of its purpose as stated in New Hampshire RSA
672:1, 674:1 and 17, and Article 100, Section 103 of the Derry
Zoning Ordinance, namely, to promote health, safety, and
general welfare of the community. The Planning Board is ex-
tremely grateful for the diligence, expertise, direction, ex-
perience, and cooperation provided by George Sioras, Jeanne
Owen, and all the staff at the Offices of Development and
Code Enforcement, the PubUc Works Department, as well as
Ken Rhodes from the consulting engineering firm of Costello,
Lomasney, and deNapoli, and the Town's attorney, Edmund
J. Boutin.

The Board anticipates many and varied agenda items will
continue to be brought before it, and intends to deal with
each item on its own merits, according to the facts presented
as they relate to the applicable laws, with diligence and pro-
fessionalism to the best of its ability.

Respectfully submitted,
Mary Ann Edman, Chairman

Zoning Board of Adjustment

Annual Report FY93 - 94

The Zoning Board of Adjustment (ZBA) holds regularly
scheduled meetings on the first and third Thursdays of every
month at 7:30 p.m. in the Courtroom of the Adams
Memorial Building. As always, the public is invited to attend
and/or consider serving the community in the capacity as a
ZBA member. Town residents interested in doing so should
forward their names and qualifications to the Town Council.
All ZBA members serve on a volunteer basis, and must be
willing to make a commitment to attend meetings.

The purpose of the ZBA is to hear requests from citizens
who feel the law has been too strict or unfairly applied to
them. It is a difficult task to decide what is the best interest of
the Town who made the law and what is fair to the citizens ,
who have to live with it.

Statistical Information - FY93 - 94 23 Meetings

VARIANCES Granted 31 EXCEPTIONS Granted 26

Denied 17 Denied 8



There were 8 requests for rehearings - 4 granted. Four Ad-
ministrative Appeals with 3 upheld and 3 cases withdrawn.
The total number of requests reviewed was 97.

The Board would Uke to take this opportunity to thank our
outgoing members, Tony Gallo, Marion Willis and Jim Mit-j
chell for their years of dedicated service to the Town. Their i
knowledge and experience has been, and will continue to be
missed. '

The Board welcomes new members Patricia Norton, Paul'
Hopfgarten (regular members); and Jim Lupine, David;


Gingras, Frank Sapareto and Paul Dacier (alternates). Con-
gratulations to Matt Campanella, alternate, who was ap-
pointed regular member. As Chairman, I thank them for
their commitment to serve the community.

I would also Hke to thank Jon Zirpolo (regular member)
and Larry Varga (alternate) for their continued dedication to
the Town of Derry as ZBA members. Additionally, I would
like to thank the Town of Derry for voting to increase the
number of alternates from 3 to 5. It is in fairness to all ap-

I plicants to be heard by a full Board of five.

In April, 1994, the Board voted to appoint Bruce Gurley,

I Chairman; Jon Zirpolo, Vice-Chairman; and Paul Hop-
fgarten, Secretary.

Finally, this report would be incomplete if I failed to men-
tion the importance of the administrative staff at the ZBA of-

i fice, (40 Fordway) who prepare the cases and assist the ap-
plicants regarding the presentation process.

Respectfully submitted,


Bruce W. Gurley, Chairman

Derry Public Library Report

July 1, 1993 to June 30, 1994

Making connections with our community and striving for
service excellence have been the major themes underlying
Derry Pubhc Library's initiatives over the past fiscal year.
These perspectives are exemplified by the many project and
programming efforts undertaken with other agencies. In ad-
dition, customer service has been the focus of staff training
and development.

We are grateful for the many cooperative ventures under-
taken with other community organizations. These efforts
enabled Derry Public Library to involve area preschools in
celebrating National Library Week, present a health educa-
tion series with Parkland Medical Center, receive gifts from
the Nutfield Exchange Club for the summer reading pro-
gram, provide illumination of holiday wreaths through the
Derry Rotary Club, participate in annual giving with the
Greater Derry United Way, co-sponsor a student recital and
concert with Southern New Hampshire Community School of
the Arts, and provide adult reading and discussion programs
I through the New Hampshire Humanities Council.

Service excellence training began with Derry Public
Library's participation in an Effective Reference Perfor-
mance (ERP) program. This communication model is design-
ed to ensure 100% accuracy at the reference desk. The head
of our adult reference department is one of 20 licensed
trainers in the ERP methodology, and all of our reference
staff have completed the course. In addition, great perfor-
mance in providing customer service is an every day concern
land the focus of ongoing training efforts.

Without the help of many volunteers, the Hbrary could not
I accomplish its mission, nor would its spirit be welcoming and
inclusive. Volunteers contributing over 900 hours processed
books, corrected catalog entries, conducted an inventory,
returned books to their shelves, told stories to children.

assisted with children's programs, wrote grants, and presided
over book discussion programs. One Eagle Scout developed
an historical subject guide to the adult fiction collection.

In carrying out our mission to provide children with early
childhood reading experiences, Derry Public Library con-
ducted 423 children's programs with a total attendance of
5653. For the first time, the library offered a program for 2
year olds who were unaccompanied by a parent. Toddlers
visiting the children's room now have a space of their own
since one of our offices was furnished and decorated
specifically for them.

In our first adult literacy initiative, Derry Public Library
conducted a "Connections" program which provided an op-
portunity for 7 new adult readers to become excited about
reading through a discussion of quality children's Uterature.
This was a cooperative effort with the Adult Tutorial Pro-
gram, the New Hampshire Humanities Council and the New
Hampshire State Library.

On August 18, 1993, Derry Public Library switched from a
manual to an automated circulation control system. Combin-
ed with the online public catalog and automated acquisitions
system, these automation efforts have allowed us to serve our
customers with increased efficiency and accuracy. Catalog
searchers now know the availability status of all items in the
collection. With a Library Services and Construction Act
grant, we were able to offer increased access to our computer
catalog holdings by connecting via modems to Pinkerton
Academy's Saltmarsh Library, Taylor Library and the library
at Hood School. Derry Public Library now operates a 20
node local area network which will soon be expanded to 27
users. A CD-ROM encyclopedia was installed in the
children's room, and a network expansion is underway which
will offer additional CD-ROM data bases, modem access to
employment information, Internet access, and a graphical in-
terface to the online catalog.

The Library's Board of Trustees changed with the appoint-
ment of Karl Schenker by the Town Council on November 2,
1993. Board members Marsha Cook and Janet Corliss were
elected in March 1994. New officers were elected in June. The
current board members are: Janet Conroy (Secretary), Mar-
sha Cool, Janet Corliss (Treasurer), Janice Graham,
Elizabeth Ives (Vice-Chair), Joan Paduchowski, and Karl
Schenker (Chair).

The installation and dedication of a permanent sign on the
corner of East Broadway and Marlboro Rd. was the crowning
event of our year. Donated by the Keith family in memory of
their mother, the sign is a tribute to the importance of reading
in the life of Barbara Keith. As a gift to the town, it is also a
tribute to the spirit of giving and generosity.

Respectfully submitted,
John Courney, Director


Derry Public Library Statistics
FY 94


Total Circulation 171,675

Adult 89,521

Children 82,154

Volumns added 8,479

Volumns discarded 1,461

Periodical subscriptions 181

Interlibrary loan requests handled . . 1 ,223

Reference questions taken 16,388

Aduh 10,362

Child 6,026

Reserve requests taken 2,020

New library card registration 2,313

Adult programs 44

Attendance 1 ,059

Children's programs 326

Attendance 4,890

Class visits 122

Attendance 2,269

Staff (FTE) 13.95

Hours open weekly (A) 59

(C) 57





















(A) 59

(C) 57

Sabrina Dennison, Miss Deaf New Hampshire
giving a National Library Week Program.

Claire DiMeo presenting a puppet show
during National Library Week.

Reading friends in the Children 's Room.


Taylor Library Report - FY 94

Long range planning and completion of short term goals
have been the focus of FY 94 at Taylor Library. As we plan
for this year and continue long range plans, I am encouraged
by our accomplishments and challenged by our potential.

Feedback from the pubUc indicates that our children's pro-
grams are highly successful. If numbers are an indicator as
well, that proves their popularity. In August, 204 persons at-
tended the performance of Steve Thomas, magician, which
marked the end of the '93 "Ketchup on your Reading" sum-
mer program. Of the 27 children enrolled, 52 completed their
reading charts, reporting 1214 books read during the six-week
program. During that period, children attended special story
hours, craft classes, local history tours and three special fami-
ly programs, including a sing-a-long/dessert concert. Scarcely
two weeks later we found ourselves flooded with parents
enroUing their preschoolers in our story hours which con-
tinued through May.

We want parents to get the habit of reading to their
children early, taking their children to the library and in-
troducing them to the pleasure of selecting books for their en-
joyment. Hopefully children who enjoy trips to the library
will return on their own once the habit has been established.

In October, by popular request, I provided an evening pro-
gram for different aged groups at which I read scary Hallo-
ween stories. Space limitations dictate the kinds of programs
which we can offer once summer weather ends and outdoor
programs can be held.

This summer's '94 summer reading program, "Go Under-
cover with Books" gained increased enrollment with 140
children enrolled, reporting 1886 books read. Jerry and Nan-
cy Bell, Celtic storytellers-minstrels, entertained 205 peu^ents
and children in June to kickoff the summer program and help
us celebrate the 275th anniversary of the founding of Nut-

Adult programs included the now traditional holiday
readings in December and a new Valentine program which I
presented to senior citizens at their Meals on Wheels site.

Introducing the public to the Ubrary's services remains one
of the most enjoyable parts of my job. To this end I conduct
numerous class tours of the library by request of local
teachers. On Sunday, April 17th in conjunction with the
celebration of Founder's Day in Nutfield, we held a two-hour
open house at the library. During that time 100 persons
toured the library, many in search of early records of local
history or sources for genealogical research. Many of them
were pleased to learn that we have the results of two Eagle
Scouts' projects to assist in locating the graves of many of our
early settlers and ancestors at Forest Hill Cemetery. Steven
Spinney's guide to Forest Hill Cemetery was augmented this
year with the pubHcation of Erik Mourtgos's "A Guide to the
Old Section of the Forest Hill Cemetery in East Derry, New
Hampshire". With Erik's permission, Taylor Library has
duplicated copies of this guide which are available at the
library. Copies of our new brochure outlining our library ser-
vices were printed and distributed at the open house. Printing
of this brochure was provided by a generous donor.

It was a pleasure to host a staff meeting of town depart-
ment heads at the library in September. For some, it was their

first visit to Taylor Library. It was a surprise to discover the
numerous services housed in such a small area. For coopera-
tion to increase between town departments, I feel it is impor-
tant for each to know the functions and working conditions
of the other. Hopefully these meetings will continue to move
from one site to another.

As visibility and popularity of the library and its programs
increases, so does its circulation of materials. Our overall cir-
culation of books and nonprint materials is up 27% over last
year. Leading circulation are juvenile books. Programs are
up 12% and the number of persons served in these programs
up 30%.

Our building and grounds have often received compliments
for their appearance and upkeep. These comments are well
earned and should be directed to our dedicated board of
elected library trustees who take their roles seriously. Also
sharing the praise should be various town departments to
whom we turn on occasion for their cooperation and services
not to mention Greg Moser, our janitor, who shows pride in
conducting his duties. Parks Department keeps our walks
clear in winter and on numerous occasions we've called on
our neighboring cemetery workers to assist us. Public Works

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Online LibraryDerry (N.H.)Annual reports of the Town of Derry, New Hampshire (Volume 1994) → online text (page 3 of 15)