R.L. Polk & Co.

Polk's San Francisco (San Francisco County, Calif.) city directory (Volume 1972) online

. (page 2 of 4)
Online LibraryR.L. Polk & CoPolk's San Francisco (San Francisco County, Calif.) city directory (Volume 1972) → online text (page 2 of 4)
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for cost-saving and operational-efficiencies.

h) Provide leadership, training and assistance in the creation of
metadata records.



Montana Talking Book Library



i) Work with public and other regional libraries, local, state and
private sector entities to expand outreach education of Montana
Talking Book Library services and inform them of the laws that
govern these services.

j) Provide leadership, training and assistance in the appropriate
management and use of all audio books and equipment in
specialized formats for use by eligible Montana patrons according
to State and Federal requirements.

k) Provide leadership, training and assistance in the proper
maintenance and distribution of specialized formatted audio
books and equipment to maximize use to eligible Montana
patrons.

Goal Four — Collaboration — Discussion

4. MSL promotes partnerships and encourages collaboration among
partners and patrons so that their information needs can be met.



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Montana State Library Strategic Plan 2006-201 1



4. 1 . Encourage and facilitate information-sharing partnerships
among federal, tribal, state and local governments, businesses
and citizens.

4.2. Collaborate with state and federal agencies in order to
improve access to public information.

4.3. Make the Montana Library Network a thriving consortia of
consortium, of which Montana libraries are a member.

4.4. Encourage partnerships with public, private and non-profit
organizations to help meet mutual goals.

4.5. Provide a means by which patrons and partners may have
convenient authenticated access to library content.

4.6. Help partners develop collaborative relationships and
cooperative projects with other state, regional, national, or
international partners (libraries, schools, colleges, museums,
archives, local and tribal governments, non-profit
organizations, government agencies, the business community,
et cetera).

4.7. Help partners tell their story and market their content and
services to their patrons and partners.

4.8. Help libraries develop Web-accessible Montana-related
digital content, and provide Montanans with access to digital
collections and items relating to Montana's cultural heritage.

4.9. Promote and promulgate library-related automation, data, and
networking standards.



Goal Four — Collaboration — Strategic Initiatives



MSL Collections and Information



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Montana State Library Strategic Plan 2006-201 1



a) Under partnership agreements, carry out specialized work for
partners that make ongoing contributions to the library collection,
in order to improve access to public information.

b) Discontinue hosting web sites for other state agencies, with the
exception of web applications that rely upon GIS infrastructure
unique to MSL.

c) Foster the development and growth of a vibrant Montana Shared
Catalog.

d) Increasingly become a contributing member to the Montana
Library Network consortium.

e) Coordinate and increase partner sharing and exchange of animal
and plant observation data and ecological information through
NHP.

f) Discontinue serving as a Geographic Information Systems service
bureau or web-development shop for other agencies.

Montana Talking Book Library

g) Seek additional resource partnerships to offer a wider variety of
formats to patrons, including the best suitable technology and
training to its patrons, staff and volunteers. Strive to increase
patron awareness of and access to additional resources and
electronic reference sources in Montana that supplement its
services, specifically public libraries and human service agencies
that can be accessed by adaptive software.

h) Collaborate within the Montana State Library, state government,
other regional and public libraries as well as community
organizations, to raise the awareness of services and maximize
resources to eligible TBL patrons.

i) Coordinate partnerships with public, private and non-profit



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Montana State Library Strategic Plan 2006-201 1



organizations that serve a common targeted population of blind,
low vision, physically and reading handicapped patrons.

j) Maintain a current list of eligible Montana patrons of all free
audio periodicals provided by the National Library Service,
Montana Talking Book Library, other U.S. Regional Libraries for
the Blind and Physically Handicapped.

Goal Five — Sustainable Success — Discussion

5. MSL is a well-run organization and a sought-after employer; it is
efficient and effective (measured against partner and patron
outcomes), and successfully engaged in its ongoing mission.

5.1. Achieve and maintain funding at a level commensurate with
MSL's mission.

5.2. Sustain administrative resources sufficient to support mission-
critical content and services.

5.3. Evaluate content and services against MSL's mission.

5.4. Meet the American Library Association standards for MTBL
staffing as recommended by the National Library Service.

5.5. Use Federal Library Services and Technology Act moneys to
support new MSL projects; and support ongoing projects
using State funds.

5.6. Recruit and retain the staff resources necessary to meet the
responsibilities of its statutes and mission.

5.7. Foster staff members' sense of accountability, value and
satisfaction in their achievements and their contributions to
MSL's mission.

5.8. Diversify MSL's staff knowledge, skills and abilities.



23



Montana State Library Strategic Plan 2006-201 1



5.9. Develop the leadership and management skills of the
workforce in anticipation of significant turnover at upper
management levels in the next five years.

5.10. Market MSL content and services effectively.

5.11. Provide for an information technology (IT) infrastructure
which insures industrial-strength capacity, throughput, and
reliability.

5.12. Seek guidance from advisory groups and maintain or build
feedback from other sources (focus groups, surveys, informal
contacts, etc.)



Goal Five — Sustainable Success — Strategic Initiatives

Funding

a) Seek the necessary funding to support Montana State Library's
mission.

Personnel

b) Fill appropriate open staff positions as quickly as possible,
including necessary new positions.

c) Commit to a program for continuing staff improvement, by
providing opportunities for quality, timely affordable training and
continuing education.

d) Refine MSL's recruitment process to reach a sufficient variety of
qualified applicants.

e) Routinely review MSL's pay matrix, identifying and addressing
pay inequities, so that these can be corrected as funding becomes
available.

f) Develop fair and usable pay components, within budget



24



Montana State Library Strategic Plan 2006-201 1



constraints under the broadband pay plan. Train managers to
better understand and effectively use broadband.



Other



g) Maintain and use a strategic marketing plan.



h) Optimize the use of the Library's facility.



i) Establish a long-term institutional home, providing effective
administration of the NHP and support for continued excellence,
innovation, and diverse partnerships.

j) Continue MTBL's successful volunteer Program.



25



Montana State Library Strategic Plan 2006-201 1



GLOSSARY



Acquisitions — The process of selecting, ordering, and receiving materials for library
or archival collections by purchase, exchange, or gift, which may include
budgeting and negotiating with outside agencies, such as publishers, dealers, and
vendors, to obtain resources to meet the needs of the institution's clientele in the
most economical and expeditious manner, http ://lu. com/odlis/index. cfm

Ask-a-Montana-Librarian — A project approximately twenty-five Montana libraries,
cooperatively offering chat and e-mail reference services over the Web. The
service uses (2006) a remote hosted application from OCLC called
"QuestionPoint".

Audio books — Books whose text is spoken by a narrator. Originally these books were
on phonographic disks. Now cassette tapes have replaced phonographs. New
digital technologies promise to replace cassettes sometime within the next decade.
Each media requires a special player, for user convenience and to protect
copyrights.

Authentication — A process of proving the identity of a computer or computer user.
For users, it generally involves a user name and password. Computers usually
pass a code that identifies that they are part of a network.
http://www.cheap56k.com/glossary/Authentication.html

Cataloging — A comprehensive list of the books, periodicals, maps, and other

materials in a given collection, arranged in systematic order to facilitate retrieval
(usually alphabetically by author, title, and/or subject).
http://lu.com/odlis/odlis c.cfm



26



Montana State Library Strategic Plan 2006-201 1

Courier — A person or service hired by a library to retrieve materials on request from
an off-site storage facility or to transport materials from one library to another
within a library system or consortium, as opposed to relying on the postal service
or a commercial delivery service, http://lu.com/odlis/odlis c.cfm

Descriptive Video — . . . The equivalent of closed-captioning for the visually impaired.
It consists of an audio track that contains all the elements of the show plus, in
between the lines of dialogue, a narration of the visual elements that appear on the
screen... http://gandh.ca/descript video.html

Federated searching— Federated Search is a search system that allows you to search
for documents from multiple (partner) collections, instead of having to search
each one separately. You benefit by performing one search and getting integrated
results at once. These search engines can search not only library catalogs but also
commercial abstracting and indexing databases, web search engines, and a variety
of other databases, while often merging and de-duplicating (a.k.a. de-duping)
results. Also known as metasearch or parallel search "

http://www.educause.edu/content.asp7page id=645&PARENT ID=694&bhcp=l
Staff discussions imagine a single search mechanism which accesses all three
areas of the collection (or drills down to one collection by itself), as well being
able to search external catalogs and online resources, using a single user interface
and keyword (text) and/or geographic search terms.

Fulfillment — Fulfillment may include a variety of tools and processes,
including but not limited to: acquisitions, courier services, shared
collections or jointly purchased content, floating collections, collection
development, reference, interlibrary loans, and et cetera, development,
reference, interlibrary loans, and et cetera.



27



Montana State Library Strategic Plan 2006-201 1

Geospatial — Geospatial data is information about the shape and location of objects
on the Earth's surface which can be manipulated in desktop mapping or GIS
programs, http://www.rverson.ca/madar/geospatial/whatis.html

ILS — Integrated Library System, also, Library Management System. An integrated
set of applications designed to perform the business and technical functions of a
library, including acquisitions, cataloging, circulation, and the provision of public
access... http : //lu. com/odlis/odlis 1. cfm#libms

Index — An alphabetical list of some or all the significant words in a text. Also, a
finding guide to the literature of a specific field or discipline. [Significantly
shortened and paraphrased from http://lu.com/odlis/odlis i.cfm ]

Indexing — The process of by hand, or by using indexing computer software, creating
an index from a body of text.

Interlibrary loan — Verb: The process of one library borrowing or lending an
item from another. Noun: The item borrowed or leant by one library to
another.

Library automation standards — Library standards enable libraries to interoperate.
Standards include application standards, data standards, data communications
standards, and interoperability standards.

Machine-mediated — Computers exchanging information with other computers, in a
structured fashion, managing processes (such as interlibrary loans) without the aid
of human intervention.



28



Montana State Library Strategic Plan 2006-201 1

Metadata — Literally, "data about data." A traditional library catalog record is
metadata about the book it describes. Although AACR2/MARC cataloging is
formally metadata, the term is generally used in the library community for
nontraditional [cataloging] schemes such as the Dublin Core Metadata Element
Set, the VRA Core Categories, and the Encoded Archival Description (EAD).
Metadata has been categorized as descriptive, structural, and administrative.
http://lu.com/odlis/odlis m.cfm

MLNCAT.org — Montana's union catalog, that is, a list of most the books
owned by a growing number (300+) Montana libraries, with links to local
online catalogs, and resource sharing functions such as OCLC's
interlibrary loan system.

Montana Library Network — A consortia of Montana library consortium. A program
of the Montana State Library, begun in 1 999 by the MSL Networking Task Force
advisory group, and the MSL Commission

Montana Shared Catalog — A shared online catalog and circulation system,
hosted by MSL, with 70+ member libraries (of all types) statewide.

Online Catalog — A library catalog consisting of a collection of bibliographic records
in machine-readable format, maintained on a dedicated computer that provides
uninterrupted interactive access via terminals or workstations in direct, continuous
communication with the central computer, http://lu.com/odlis/odlis o.cfm

Online (or cooperative) reference — Reference services requested and provided over
the Internet, usually via e-mail, instant messaging ("chat"), or Web-based
submission forms, usually answered by librarians in the reference department of a
library, sometimes by the participants in a collaborative reference system serving
more than one institution, http://lu.com/odlis/odlis d. cfm#digitalref



29



Montana State Library Strategic Plan 2006-201 1



OP AC — Online Public Access Catalog. Also known as, an online catalog.

Reference service, library — All the functions performed by a trained librarian
employed in the reference section of a library to meet the information
needs of patrons... http://lu.com/odlis/odlis r.cfm#ref services

Shared catalog — An online catalog (and circulation system) used by more than one
library. Montana boasts several, including: The Hi-Line Catalog, the OMNI
Catalog, the Montana Public Access Catalog (at UM), and the Montana Shared
Catalog.

Twin Vision Braille — Twin vision print/Braille books are picture books at the

preschool through primary grade level. The original standard print edition of the
picture book, complete with pictures, is rebound with brailled text pages inserted
between the print pages. The brailled pages are translucent. . .
http://www.sos.mo.gov/wolfner/publications/manual/chap06.asp

Union Catalog — A list of the holdings of all the libraries in a library system,
or of all or a portion of the collections of a group of independent libraries,
indicating by name and/or location symbol which libraries own at least
one copy of each item... http://lu.com/odlis/odlis u.cfm



30



Montana State Library Strategic Plan 2006-201 1

WebBraille — Web-Braille is an Internet, web-based service that provides, in an
electronic format, many braille books, some music scores, and all braille
magazines produced by the National Library Service for the Blind and Physically
Handicapped (NLS). The service also includes a growing collection of titles
transcribed locally for cooperating network libraries. The Web-Braille site is
password-protected, and all files are in an electronic form of contracted braille,
requiring the use of special equipment for access.
http : //www, loc. gov/nls/ref erence/factsheets/webbraille. html

WebOpac — Web-based online public access catalog.

Z39.50 — A client-server NISO standard allowing disparate online library
systems to exchange information about library materials.

E-mail glossary additions or corrections to: [email protected] gov



31





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Online LibraryR.L. Polk & CoPolk's San Francisco (San Francisco County, Calif.) city directory (Volume 1972) → online text (page 2 of 4)