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into a book of nearly 2OO pages, by Henry Holt
and Company, under the title:

LIGHT FROM THE NORTH.

Here you will find the complete story of this most
remarkable educational adventure and achievement
in all the modern centuries. Any teacher who
needs re-invigorating will find the right tonic here ;
any one who needs a renewal of his Faith in
Democracy will find it in this

LIGHT FROM THE NORTH.

You can order this book, single copies or in lots,
through The Survey Book Department, at $1.50
per copy. Use the coupon:

THE SURVEY BOOK DEPARTMENT,
112 E. 19th Street, New York City:

For the enclosed $ please send me Light from

The North ( copies), by Joseph K. Hart.

N ame'

Add ress

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whiffing the dust off the top of each volume as he takes i
down. Careful observation in social service libraries wil
reveal the fact that most of the readers are students drive,
by a sharp-eyed nemesis, and that workers from the field
executives in particular, seldom come in. This failure h
lays up to the cares of a long day and the need of somj
recreation in the evening. But that plea is not enough; a
a mere excuse it is as lame as that age-old freshman alibi
the draw in the Harvard Bridge. Those who have a wil
to keep themselves informed, do surely find time for seriou
reading.

YET reading is not enough. Problems of public welfar
are clarified greatly by discussion. The executive whi
does not keep up with the important conferences in hi
field soon fades into the background as an initiator of idea
and a developer of efficient and economical methods. H<
needs the test of criticism from those who know his sort o
job. Great corporations call their captains together fron
the very ends of the earth for frequent conferences that th<
policies of the organization may be known and the efficient
of its several units improved by an exchange of ideas. Thi
is a need in modern business. It is preeminently so in socia
work.

Obviously it is the lesser part of efficiency to be able ti
run the office smoothly. The ablest executive is not on<
who makes work merely for work's sake. Some secretarie
will say, "But I must keep the clerical staff busy else the;
will grow lazy and maybe insubordinate." This is easil;
thinkable, but it may be noticed that the best managed office
show loyalty in the force, and a quiet procedure on the day'
job without bustle and chatter so common to the idle wh
are making merely a pretense at industry. The same rul
holds with the -field staff. Case workers must be trusted t
a high degree in the matter of time used and speed on th
job. Final results are the only test, and these do not alway
reveal the whole picture. In either group, the executiv
who assigns work merely to produce activity marks himself
little fellow on the job.

THE social work executive often shows a weak side ii
the matter of the business relationship of his office, pai
ticularly in the purchase of office supplies and the set-up o
annual and other reports. His first need is to realize tha
he is handling trust money, and that in the spending of i
he should use more care even than he would use with hi
own. With such an appreciation the superintendent of
sizeable orphanage would stop ordering butter by telephon
at current rates for the fancy article, say 68 cents per pound
and would consider how he can make the size of his institu
tion and its proximity to other homes pay a dividend by buy
ing jointly at the right season and storing for future use
at say 34 cents including cartage. The secretary of a relie
society would pause when sending his annual report to th>
printer to consider whether his format is the most economica
that he can get up for the purposes in mind, and whethe
the twenty-five dollars which the printer they have alway
employed contributes each year to the society, is really ;
guarantee of low prices and good work. Experience witl
purchasing bureaus shows that savings of 15 to 60 per cen
in the cost of annual reports can be made over present indi
vidual methods at any time that social agency executive
will get together in ordering their printing. The averag
executive is not keen on savings. He is not familiar witl



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230



jnmercial short-cuts. The old way of doing the thing
I ms good enough.

lit is sometimes claimed that a social work executive should
I a good money raiser. The thought is ventured here that
jat task is none of his business. The problem of ways and
:ans is a separate matter of different nature altogether
>m the diagnosis of problems, and the development of sound
thods of attacking them. An executive who has to raise
budget as well as execute the functions of his society
by becoming a student of other men's means, forget-
[1 of other men's necessities. That he should handle the
j:rical work of money raising through his office where
dividual financing is followed, is reasonable enough, but
|e managers should have the duty of approaching the benev-
:nt public for contributions. A board of managers exists
imarily for the purpose of providing the sinews of the
^terprise and standing sponsor for it before the public.
I'uite contrary to present practice, therefore, the executive
liould have no responsibility for the raising of the budget,
[it should be strictly accountable for its expenditure.

'T is a sorry sight to see the secretary of an enterprise of
|_ great worth, in need of expansion, spending his time plan-
ing his campaign of attack upon the public and working
:t the minutiae of a process not related to the real function-
g of his society. He has no time to analyze social prob-
s ; no opportunity to look ahead ; no chance to look back-
ard through research; no time even to look about him in
der to gauge the state of the community need for his
ports and to note whither he is tending. It is because
bcial agencies are so largely a pauperized company, stand-
ng with upturned eyes and open palms, that those engaged
i them are looked upon from other professions as failures
r half-competents unable to find a place in the field of
lidustry.

This chap who is called an executive has many obstacles
|et in his way to high accomplishment. Inattentive oversight
his work by directors leaves him free to waste time in
rocrastination and idle chatter. An indifferent and ignorant
iublic forgets about him so long as he violates no law. A
nultiplicity of enterprises, fortuitously developed, stand in
he way of rational integration of the community program.
Whichever way he turns he must be the builder. He must
ivercome indifference, neglect, enmity. He must serve
lociety in spite of odds, with a spirit that cannot be broken.
For that high duty of serving the public welfare, only
be best should be chosen. As the philosophy of community
ervice grows with the passing years, this aim will be ap-
aroached. For the present, social work executives are a job
ot. Though we already have some of the best, we are
andoubtedly beset by many of the worst. The casual ob-
erver watching the procession, sees the child-like incompe-
ent who is long on good intent and short on skill ; the
levastating personality who foreshadows an early frost ; and
Anally the courageous leader; wherefore he wonders when
i ever there will be enough professional substance in the
job to make it a desirable life-calling.

This much cannot be gainsaid:, to serve Society in a
professional capacity calls for vision broad enough to see
the confines of that community, to sense its needs and to
picture its future. It demands leadership that can capitalize
man's native sympathy and other-mindedness for the uses
of the whole people. It requires skill in the management of
specific enterprises aimed at advancing the public good.



The Community Chest
A Field for Trained Workers

A six weeks course in Community Chest Admin-
istration (policies and technique)' will be given by
Ohio State University, Columbus, O., from June
2ist to July 30, 1927.

The class is limited to twenty, and preference
given to persons with social work experience. Ex-
pense is low.

Instructors: Allen T. Burns, Am. Ass'n for
Comm. Org'n, New York; C. C. Stillman, Grand
Rapids Welfare Union ; Wilbur F. Maxwell, Har-
risburg Welfare Fed'n; Sherman C. Kingsley,
Philadelphia Welfare Federation.

For application blanks and further information,
write to

AMERICAN ASSOCIATION FOR
COMMUNITY ORGANIZATION

215 Fourth Avenue, New York



be ntoerSitj> of Cfjtcago

&f)e &rabuate fedjool of Social gberirice 3btmm st ration
SUMMER QUARTER 1927

First Term: June 20 July 27
Second Term: July 28 September 2



ACADEMIC YEAR 1927-28

Autumn Quarter, October I December 23
Winter Quarter, January 3 March 23

Spring Quarter, April 2 June 13
Courses leading to the degree of A.M. and Ph.D.
A limited number of qualified undergraduate and
unclassified students admitted.
For announcements, apply to Box 55, Faculty Exchange

THE UNIVERSITY OF CHICAGO



"THE PENNSYLVANIA SCHOOLOFM:IAL AND HEALTH WORK

Graduate Training

For Social Work and Public Health Nursing

Summer Institute-Public Health Nursing Department

July 5 August 13

311 SOUTH JUNIPER STREET
PHILADELPHIA,



PA.



SPEAKERS:

(In answering advertisements please mention THE SURVEY. It help, us, it identifies you.)



peechea.
RUIAICX



WHAT DOES JEWISH SOCIAL WORK OFFER AS

A CAREER? "(3) . . . unusual opportunities for leader-
ship . . ." (See Pamphlet, p. 8).



The Training
School




for Jewish
Social Work



Offers a fifteen months' course of study in Jewish
Family Case Work, Child Care, Community Centers,
Federations and Health Centers.

Several scholarships and fellowships ranging from
$250 to $1500 are available for especially qualified
students.

The regular course begins July 5, 1927

For information, addrett The Director

THE TRAINING SCHOOL
FOR JEWISH SOCIAL WORK



210 WEST 91ST STREET



NEW YORK CITY



School of Social Work

SIMMONS COLLEGE

In planning your summer, we call attention to the
following opportunities :

SUMMER INSTITUTES IN:
Medical Social Work
Psychiatric Social Work
Psychiatric Method to be used in Children's Work

and Family Work

Special course for Teachers in Mental Hygiene as it
relates to Education

Dates: July 5 August 12
Individual attention given to each student

Address

THE DIRECTOR
18 Somerset Street, Boston, Massachusetts



JOHNS HOPKINS UNIVERSITY
SOCIAL ECONOMICS

Two-year course leading to M.A. Degree

Preparation for Social Case Work
and Social Research

For Social Economics circulars apply to Registrar
JOHNS HOPKINS UNIVERSITY

BALTIMORE, MARYLAND



Over My Desk

A Monthly Talk with Executives
By ELWOOD STREET

Director, Community Council of St. Louis



When the Board Decides

Several successful executives feel that a considerable facto
in their satisfactory relationship to the community has bee
their invariable practice of having decisions, which are likel
to be unsatisfactory to the person who is presenting th
request, made by the Board of Directors rather than by th
executive. Ill will attaches itself to an individual who ma
turn down a request much more than it does to a board c
directors whose corporate nature makes the decision seei
impersonal.

These executives, therefore, not only refer to thei
boards of directors for action any requests of this natui
but also have the person making the request appear befoi
the board of directors and present it in person, so that i
his request is refused he cannot blame the executive fc
having failed to be an effective advocate of his propositioi
Moreover, the appearance of the person who is making th
request before a group of responsible citizens is likely 1
impress him with the weight and influence of these persoi
so that he is less likely to make a complaint about the d
cision if it is unfavorable to his desire than if the executn
alone made the decision.

Keeping Board Members in Touch

One social agency that we know has made very effectn
use of a weekly mimeographed one-sheet bulletin to i
board members. In this way the board members are ke]
informed of the activities of the organization; they a;
spared more frequent meetings for information than perha]
otherwise would be the case ; they are well informed on tl
progress of the organization, and can act promptly on tl
issues which come up when meetings are held. Being we
informed, their interest in the organization is kept up ar
they are able in their contacts with other groups to interpr
the work of the organization more effectively.

This particular bulletin is chiefly prepared by the sta
members themselves who are requested by the executive
write brief paragraphs of interesting items of their activiti
which they think would be interesting to the board mer
bers. The material is compiled, edited, and made into tl
bulletin.

Another executive requires weekly reports from h
executives of the things they have done. This material
turn is edited and made into a mimeographed "confident!
bulletin."

Visualizing Work for the Staff

The "Little Schoolmaster" of Printer's Ink fame has tl
following suggestion which might well be applied to soci
agencies and executives with staffs of some size:

"A most novel idea in connection with vitalizing salesmi
is the product of an energetic sales manager whose staff <
some forty men are supplied, every three months, with
written record of their individual activities covering th
period.



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232



secretary attends to this work, concentrating upon it
(ic exclusion of everything else. Thus, at the expiration
lie time, there goes to each man a very comprehensive
lized panorama of what he has been doing, its results in
irs and cents to the firm and his progress or his decline.
io attempt is made to comment upon these records.
(y are impersonal and exact; they merely undertake to
the salesman what he has not interpreted for himself;
amanized picture of his own activities.
These records are not intended as either a bludgeon or
tprimand. The sales manager merely wishes to have the
Isman know exactly what he is accomplishing. And, oddly
Hugh, men are apt to lose the correct sense of perspective
pis regard. Some think they are doing better than they
nally are; others feel somewhat discouraged when there
illy is no reason for it."

How to Address Letters

on W. Frost, superintendent of the Children's Aid So-
of Detroit, has a good idea about official letters from
social agency to another. He says: "Address letters to
organization itself 'attention of the individual, and not
Ithe individual personally. This saves forwarding by the
|st Office when the worker has left for another position
'. much confusion and delay are thus avoided." Mr. Frost
nments that this procedure is not being followed by some
(ial agencies which he knows.

Intensive Work on the Lists

[Miss Elizabeth H. Speed, office manager of the Louis-
le, Kentucky, Community Chest, says she has found much
)fit in having a competent clerk read the society columns
all of the daily papers each day and make notes when
have changed their residences. The clerk also goes
er these same papers and looks out for notices of removal
firms so that changes in address may be made in the
ospect list. When a firm moves its offices the clerk finds

tt from the city directory the names of the officers con-

scted with that firm and moves them too.

Don't Waste Time Dictating

f~ So tremendous are the savings in time and effort and the
nveniences made possible by use of dictating machines that
_ am astonished to see how many social agencies still adhere
the old system of having dictating handled by stenog-
iphers. The use of a dictating machine makes it possible
r the dictator to carry on his dictation before office hours,
t the noon hour, after office hours, on holidays or Sundays,
nd at times when the stenographer is occupied in work for
her people. The stenographer or dictating machine
perator can continue her transcription of the dictation or
ttend to secretarial duties with a saving of all the time
Miich otherwise would be spent in taking dictation and is
lot forced to wait while the dictator answers the telephone,
ollects his notes, or organizes his ideas.

As one who uses a dictating machine I find that I can
ompose my material much better if I do not have the
eeling that I must hurry and conserve the time of a stenog-
apher whose time is valuable and who is waiting as I
icsitate over the correct word, phrase or idea.

I have used both the most extensively advertised dictating
nachines, namely the Ediphone and the Dictaphone, and
lave found both entirely (Continued on page 235)

(In answering advertisements please mention THE

233






(POCIAL workers, teachers, nurses, min-
l^y isters, and theological, medical and law
students, who can spend six or twelve weeks
of summer study in reviewing developments
in the technique and viewpoint of modern
social work, will find such training valuable
in preparation for more effective service. U U
Two six -week terms, beginning June thir-
teenth and July twenty-fifth, comprise
the Summer Quarter, which is
attended also by the reg-
ular students of
the School.



The New; York School of Social Work

107 East Twenty -Second Street
Neu> York



mith College School

for



Fellowships paying all expenses, internships
providing maintenance, and numerous
scholarships are available to properly
qualified students who desire to enter
the field of social work, child guid-
ance, juvenile courts, visiting
teaching, and psychiatric so-
cial work. Graduates of
accredited colleges eligi-
ble for the degree

MASTER OF SOCIAL SCIENCE



Summer session for experienced social
workers

For information address

THE DIRECTOR

College Hall 8, Northampton, Massachusetts



SURVEY. It helps us, it identifies you.)



234



THE S U R V Y



GOSSIP*

^j w o o I :



of

and Things



Brooklyn Wins

T)HILADELPHIA'S loss is Brooklyn's
gain. Dr. I. M. Rubinow, for years
the executive director of the Jewish
Welfare Society of Philadelphia, and a
nationally known authority on social wel-
fare, has resigned to accept the invitation
of the board of directors of the Brooklyn
Federation of Jewish Charities to become
their executive director. The Philadelphia
Society has expressed its official regrets at
the loss the city will suffer through Dr.
Rubinow's departure. He will take up his
work in Brooklyn as soon as a successor
can be found for the Philadelphia position.



Miscellaneous



DR. RUTH WEILAND, Ph.D., of the
Berlin Red Cross is lecturing for a month
at the School of Civics and Philanthropy,
Chicago University, and will then go to
the National Conference of Social Work
at Des Moines.

CHARLES E. MINER, executive secre-
tary of the Missouri Social Hygiene As-
sociation, has been elected chairman of
the St. Louis Chapter of the American
Association of Social Workers. Miss
Edith M. Baker, director of the St. Louis
Hospital Social Service, has been elected
vice-chairman; Miss Marguerite L. Grol-
ton, director of the Home Service Depart-
ment, St. Louis Chapter Red Cross, secre-
tary; and Miss Angela Cox, district super-
intendent of the St. Louis Provident As-
sociation, treasurer.

THE CONVENTION of the Boys' Club
Federation, International, at Syracuse,
May 23-26, will feature, as a delegate
from the National Association of Boys'
Club* of the British Isles, P. W. Johnston,
in charge of Webbe Institute, which is a
department of Oxford House, Bethnal
Green, London. C. J. Atkinson, executive
secretary of the Boys' Club Federation, is
going to the convention of the National
Association of Boys' Clubs of the British
Isles, in London, June 17-19 their first
meeting.

THE TWENTY-THIRD MEETING of
the National Tuberculosis Association will
be held at the Claypool Hotel, Indianapolis,
May 23-26, 1927.

WALTER H. THORNTON, Ph.D., has
been elected general manager and secre-
tary of the Los Angeles Community Chest,
effective June 1. Mr. Thornton succeeds
George M. Babcock. The Chest has
raised $2,650,000 for 1927.

Elections and Appointments

MRS. L. R. BAKER, formerly superintendent of
the Young Women's Community Club, Evan-
ston, 111., as director of the Big Sister Depart-
ment of the Women's Co-Operative Alliance,
Minneapolis, Minn.

HELEN BECKLEY, formerly with the Denver



Tuberculosis Society, as executive secretary
of the American Association of Hospital Social
Workers.

ALIDA BOWLER, as head of the Personal Relations
Department of the Los Angeles Police Depart-
ment.

MRS. FLORENCE B. BREED, as office secretary,
Indiana Tuberculosis Association.

MARGARET S. BRIDGE, formerly Head Resident,
Gads Hill Center, Chicago, as executive sec-
retary of the Women's Co-Operative Alliance,
Minneapolis, Minn.

SELINE COOK, as social worker, Berkeley (Calif.)
Health Center.

NAN A. Cox, as supervisor. Public Health Nurs-
ing Service. Department of Public Welfare,
Knoxville, Tenn.

EDNA DuERR, as executive secretary, Floyd Co.
Tuberculosis Association, New Albany, Ind.

MRS. ROBBINS 'OILMAN, formerly executive sec-
retary of the Women's Co-Operative Alliance,
Minneapolis, Minn., as general secretary of
that organization.

RENA HAIG as assistant director of Home Hy-
giene and Care of the Sick in the Midwestern
Branch Office of American Red Cross.

MAUD HALL, formerly supervisor, Instructive
Visiting Nurse Society, Washington, D. C., as
director. Visiting Nurse Association, Holyoke,
Mass.

WILLIAM FORD HIGBY, as secretary, Department
of Social Work, San Francisco (Calif.) Com-
munity Chest.

EUGENIA JOERNS, R.N., as city school nurse, in
Bend, Ore.

THOMAS J. KEHOE as liaison representative at
the New York Veterans Bureau Regional
Office. Mr. Kehoe was a member of the Red
Cross staff in Florida following the disaster.

EDITH SHATTO KING, to be in charge of the
Information Bureau, New York Welfare Coun-
cil, giving half time to it, and continuing on
half time her work with the Charity Organi-
zation Society.

MRS. THEODORE S. LEE as secretary of Depart-
ment of Social Relations, Congregational Edu-
cation Society, acting with Hubert C. Her-
ring. Anna Estelle May, who formerly filled
the position, has married.

PAUL MEINAM, as secretary, San Francisco
(Calif.) Tuberculosis Association.

DIANA G. MILLIGAN, as superintendent of nurses,
Knickerbocker Hospital, New York City.

GLADYS OAKEY, formerly with the Family Wel-
fare Association, Springfield, Mass., as gen-
eral secretary, Associated Charities, New-
burgh, N. Y.

ANNA C. PHILLIPS, R.N., formerly associated
with Dr. Haven Emerson in his health and
hospital surveys, as associate director of field
service, American Public Health Association.

JESSIE PRISCH, director, summer session for
school nurses, Pennsylvania State College, Pa.

FREDA A. RIDCLEY, as social worker at the Na-
tional Sanatorium, Marion, Ind.

CLARA B. RUE, as educational director, Public
Health Nursing Association, Louisville, Ky.

MRS. MARGUERITE SHOOK, as executive secretary,
Ft. Wayne Anti-Tuberculosis League, Ind.

MRS. CORA V. SHUMAN, formerly with the Chil-
dren's Aid Society of Pennsylvania and more
recently on the Red Cross staff in Florida
following the disaster, as field representative
for Southern Oklahoma, American Red Cross.

ROBERT D. SKELTON as Life Saving Field Rep-
resentative, Midwestern Branch, A.R.C. Mr.
Skelton was the 1925 Olympic breast stroke
champion and is an exxaminer in the life Sav-
ing Corps.

MARY HELEN SMITH, formerly assistant super-
intendent, County Children's Agencies De-
partment, C. C. A. A., as assistant secretary
of the Westchester County Children's Asso-
ciation, which is the Westchester County
Children's Committee of the State Charities
Aid Association.

MARGARET K. STACK, as executive secretary of
the Graduate Nurses' Association of Connecti-
cut.

EDITH STANTON, as executive secretary, Y.W.
C.A., Asilomar, Calif.

MARIE SWANSON, as health educator of county
schools, Currituck, N. C.



May 15, 1

FRANK E. SUTCH, formerly superintendeo
recreation in Scranton, Pa., as executive
retary of the Chester Co. (Pa.) Health
Welfare Council, West Chester.
CATHERINE W. TAYLOR, as registrar, S
Service Exchange, Reading, Pa., succ
Mrs. Louise E. Miles.

EVA E. VEIRS, formerly secretary, Social
vice League, Jacksonville, 111., as secretar
Social Service Department Civic League,



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