technology growing in leaps and boimds we will be able to adapt to any fiiture networking changes.
For the first time this year we have also made end user training priority in our day to day operations.
The State of New Hampshire currently runs training classes for various applications at a greatly
reduced price compared to private training organizations. Once again the feed back from these
classes has been very positive. Having better trained end users means less of a burden on current IT
GEOGRAPHIC INFORMATION SYSTEMS
Tightly integrated with information technology, 2003 was also a very busy year on the GIS front.
As in the past, day to day maintenance tasks consumed a major part of the GIS workflow. Although,
more than ever, users are using the provided technological tools as a part of their everyday work
A main highlight this year was the conversion of our tax maps from Autocad format into ArcINFO
format. This conversion allowed us to use classifications in our mapping using fiill color
symbology. Zoning can now be shown on our tax maps along with other features using this format.
ArcINFO also allows the export of our maps into Adobe .pdf format. Users can now use a standard
reader to view these maps eliminating the need to reproduce hard copy maps. All map reproduction
was done in house this year using our newly acquired plotter thus sfreamlining the entire map
production process and eliminating the need for a middle man.
We are also working on the third phase of the Forest Hill Cemetery Project. This project becomes
more and more interesting as we continue. Laser technology is but one tool being used to collect
gravestone information. Where feasible, full color orthometric photography is also used. We
anticipate completing this project in the fall of 2004.
In 2003 users also now have the ability to access GIS over our Intranet using our newly installed
ArcIMS server. This technology serves GIS information over a standard browser eliminating the
need for per seat application licensing. Abutter's lists, property and geographic information can
now be served to the end user with the click of a mouse button. For the fixture we anticipate serving
our GIS information to the public via the same applications, hopefiilly relieving some of the
workload of our Community Development Department.
DERRY MAIN STREET CORPORATION
The Deny Main Street Corporation is a corporation organized for the purpose of revitahzing
Downtown Derry and enhancing the Downtown Derry experience. DMSC is not an
economic development organization but many of our activities have the effect of improving
the economic chmate downtown. The roots of the national Main Street organization, of
which DMSC is a part, are in historic preservation. DMSC goals encourages and supports
activities that preserve and enhance the downtown That in turn provides the Town of Derry,
its citizens and businesses with a sense of pride in the Town where we live and/or work.
DMSC is one of over 1400 Main Street programs throughout the United States. The Main
Street program incorporates a four pronged approach to downtown revitalization and
enhancement. The four prongs are Organization, Promotion, Economic Restructuring and
The Economic Restructuring arm assists existing business in addressing problems and serves
as a contact point for new businesses looking to come to Derry. ER includes a sub-conmiittee
made up of owners of established business and local bankers to provide assistance to new
and existing businesses ER also has developed an inventory of businesses and an inventory
of space downtown.
Promotion is perhaps the most visible arm of DMSC. It promotes downtown Derry as a
destination in and of itself to enhance the sense of roots and pride in the downtown. Very
Derry Holiday, the Farmers Market, Easter on Main Street, Trick or Treat on Main Street are
just a few of the promotions in the past year and there are more in the works.
The goal of the Design arm is to enhance the attractiveness of downtown Deny. Signage
assistance and the improvements in the Pocket Park, ( a special "Thank You" to Ron Darois
for the donation of the clock in the park") are two of the more visible projects overseen by
the Design arm of DMSC.
The fourth arm is Organization. Organization administers the overall program and handles
ftmdraising and volunteer recruitment. Organization was responsible for the creation of the
Young Volunteers Program in conjunction with Pinkerton Academy and the Derry School
District and for the very successful Derry Main Street Golf Tournament in conjunction with
the Manchester Monarchs. The work is carried out by the DMSC Board of Directors
including Attorney Bill Pamell, Pres.; Wilma Willson, VP; Kelley Martin, Sec'y/Treas; Jack
Briggs, Ron Darois, Beverly Ferrante; Gary Goudreau; Scott Hayward; Holly Whitney; Betty
Williams; Sovereign Bank; Commimity Bank and Trust and the Yoimg Volunteers Program.
DMSC extends it appreciation to the Town of Derry and to the citizens and businesses in
Derry who have supported us financially and otherwise. With your continued support DMSC
will maintain and expand its efforts at revitalizing and enhancing the Downtown Derry
PARKS & RECREATION DEPARTMENT
This past fiscal year, the Parks & Recreation Department was focused on the continuation
and expansion of recreational programs and services, as well as implementing
improvements and renovations at the town's numerous parks, playgrounds and ballfields.
Our goal is to maintain open and positive communication and make better use of
townwide resources. This allows the Department to work with other organizations to
offer additional athletic, social and cultural events. This network is essential if we are to
address and meet the diverse and ever changing needs and demographics within the town.
The Recreation Division continues to coordinate and facilitate hundreds of programs,
activities and events, working with various organizations to offer additional activities and
special events. We have worked with the Greater Derry Arts Council, Deny Main Street,
the Derry-Salem Elks, the Greater Derry Track Club, the Beaver Lake Association, and
countless other groups on collaborative programming. This has allowed us to introduce
new and innovative community functions. The Department continues to be actively
involved with Frost Festival, Derryfest, and other Town Holiday observances. Seasonal
and ongoing activities continued at Hood Park, Gallien's Town Beach, and Alexander-
Carr Playground, with expanded skateboarding camps, snowboarding lessons and
competitions. A judo program was added this past year under the coordination of Chris
Veziris, who established a program many years ago in the Derry Cooperative School
District. Art lessons, tennis lessons, and adult volleyball programs were also added. The
program format was modified in our Girl's Softball Program to introduce and incorporate
fast pitch elements and rules. As the fiscal year drew to a close, plans were finalized to
transform the Alexander-Carr Lodge into a youth cafe and cultural activity center.
The Department's Special Olympics Team, the Timberwolves, and Advisory Board have
been working towards replacing equipment and uniforms. The Derry/Salem Elks Club
held many fimdraisers throughout the year and offered teammates an outstanding
Christmas party and dance. The Allen Family and Allen Motors made a contribution that
allowed us to purchase new suits for the swim team.
The Department coordinated several capital projects and improvements at various park
locations, including: the installation of professional lighting at Veterans and O'Hara
ballfields, turf restoration, reclamation and extension of the irrigation system at Buckley
field, replaced the backstop at the baseball diamond at Buckley field, a second story
addition was constructed at the Hood Park Boat House, vegetative swales and sand
replenishment completed at Gallien's Beach, and new concrete skate park obstacles were
purchased and installed at Alexander-Carr.
One of the most exciting additions to our numerous park areas and facilities was the Dog
Park. Located on Fordway adjacent to the Animal Control Building, an abandoned well
site was transformed into a thriving and highly used facility. Parks' employees, along
with assistance fi-om Public Works personnel, cleared away brush, leveled the area, and
constructed a deck area. Several users meetings have been held seeking public input and
suggestions, which has been successful. As the park operates on donations, several
fundraisers and donations were coordinated, including pictures with the Easter Bunny.
Special recognition to Merrimack Kennel Club and Benson's Ski & Sport for the initial
contributions and funding that got the project going. Additional improvements are being
planned for FY 04 and are contingent upon the support and donations of the users.
The Parks Division continues to provide outstanding maintenance and renovations to the
Town's athletic fields, playgrounds, and recreational facilities and buildings. This
includes a great deal of routine maintenance and projects, which includes field
preparation, line striping, mowing and trimming over forty-six acres of property, litter
removal, painting, raking, landscaping, playgroxmd repairs, construction, snow removal,
and requests for creative carpentry projects.
Several large projects were completed utilizing the Parks' employees. Landscaping
projects were completed at Veterans Hall, the Grist Mill on East Deny Road, Hood Park,
and the main entrance to Humphrey Park. The ongoing purchase of new equipment has
enabled Department employees to perform and complete repairs and additional projects
at a cost effective rate. A second ballfield maintenance crew has been established to
address field conditions and improvements, as well as to meet the growing needs and
requests for line striping services for the various leagues, school teams and Recreation
Division programs. A town wide field fertilization / turf management program was
enacted in Spring 2003 to improve overall field and playing conditions.
In closing, I would like to thank and recognize our volunteers, who assist us in so many
capacities, whether as a coach in our programs, or with maintenance and improvements at
our various parks and facilities. The success of our programs and improvements at our
park areas is contingent upon the support of the community. For the Department is
dedicated and truly believes in the importance that our services play in shaping our town.
With the support and public involvement, we are able to work together to provide safe
programs, conditions, facilities and opportunities for all the town's citizens to share.
The past year has been a busy and exciting year for members of the plarming board in
which we've accomphshed finalizing our Master Plan update and finishing most of the
rezoning requests which had accumulated from 1999 to the present. I would like to thank
the many members of the public and board members for their time and effort in
accomplishing these very important goals.
Our growth management ordinance has done its job wonderfiilly last year as it has also
done for the previous three years. Our GMO keeps residential growth to sustainable
levels. We have seen tremendous pressures in the towns surrounding Deny for
residential housing. These towns may not have a comprehensive growth plan as we do,
however, we must be prepared to be pro-active in planning with two major issues coming
up (approval of the 24 mil school bond and the 1-93 widening). Both of these projects
could have an impact on fiiture growth.
The State of NH has finished its study of its Smart Growth Initiative by presenting us
with studies they did on our commimity. They studied our zoning, land control
development regulations, and om master plan and made recommendations on reducing
sprawl, creating traditional village districts and open space preservation. Moving
forward, we have a committee looking at using some of these ideas and incorporating
some into our future planning.
We have started to look at architectural designing regulations and have set up key
members of the planning board as well as community leaders in establishing possible
regulations which after many meetings and input should contribute greatly to future
Major infrastructure improvements have also come up this year such as the future
widening of Rockingham Road toward Londonderry and the Birch Sfreet-Crystal Avenue
widening. Both of these projects should help us improve fraffic flows and create a better
business friendly area. Businesses have already started to come in such as a 12-screen
movie theater near Ashleigh Drive, 85,000 sq. ft. office medical on Tsienneto Road,
18,000 sq. ft. office medical on Rockingham Road and more to follow.
In closing I would like to thank the Corrmiunity Development Director George Sioras for
all his dedication and hard work as well as Community Development Clerk Jeanne Owen,
both of whom make our jobs easier. Also, a special thanks to Dave Nelson for his last
two years as our chairman. Dave's knowledge and dedication make him a tough act to
follow, however, his help and guidance make it a little easier to accomplish.
DERRY POLICE DEPARTMENT
The Deny Police Department is currently authorized to operate with 77 personnel. We
have two police officer vacancies, two dispatcher vacancies, and an evidence clerk
vacancy and are engaged in the final steps of the hiring process to fill these positions.
When we fill these positions we will be at our approved sworn officer allotment of 60
officers. That figure gives the community a police officer to citizen ratio of 1.7 officers
per 1000 residents. 1.7 officers per 1000 residents is slightly lower than our stated goal
of 1.9 officers per 1000 residents. As you can see, the Town still needs to recruit and hire
additional officers to meet that goal.
During fiscal year 2003, the Town did not authorize additional positions. Several
vacancies that occurred due to retirements and resignations, as well as several vacancies
fi-om the previous fiscal year lead to the need to hire 3 police officers diiring fiscal year
2003. The department has been in a building mode over the last several years attempting
to meet our goal of 1.9 officers per 1000 residents by adding several each year. That said
we anticipate requesting additional officers in fiscal year 2005 continuing our efforts to
reach our stated staffmg goals.
During the last fiscal year, Ms. Joan Reynolds and Officer "Bob" Napoli retired. As a
result, Ms. Denise Anderson moved to Support Services, Records Bureau. Ms. Anderson
worked as a dispatcher for four-years before the move. Officer Cynthia Goucher resigned
after one-year of service and Officer Sean Martin resigned with three-years on the
department to take a Police Officer job on Cape Cod.
We were pleased to add as new police officers, James Hargreaves, Benjamin Doyle, and
The Police Department continued the VictimAVitness Advocate program. Mrs. Holroyd
works closely with the department's prosecutor assisting victims/witnesses throughout
the process of reporting a crime through the prosecution phase. The position is partially
funded through a grant from the State of New Hampshire, Department of Justice.
Officer Miles Sinclair was reassigned, to a newly created position, as Assistant
Prosecutor. Officer Sinclair's duties include Juvenile prosecution. Sinclair also covers
Adult trials when the Prosecutor is out.
The Police Department continues to maintain a Department web page. Department logs
are posted and updated weekly. The web page has expanded greatly since last year.
Crime and Traffic statistics, yearly reports, links to related sites have all been added. We
invite you to visit the site by accessing it fi-om the Town's Main Page www.derrv-nh.org
or directly at vyww.derrvnhpolice.com your comments and feedback are welcome.
The attached crime statistics show that our activity level continues to increase. During
calendar year 2002, we received 26,151 requests for police service, a slight increase from
2001. Overall, crime reports have decreased 1.04% for the year.
The Department received grant money for the acquisition of personal protective gear for
all first responders. Personal protective gear consists of chemically resistant suits, gloves
and respirators. The new gear is now in all of the cruisers.
After a year of planning and training, AR-15A2 patrol rifles are ready to be deployed.
Ten cruisers will be equipped with this new weapon system. The AR-15A2 system will
replace the 12-gauge shotguns in each of the cruisers. The shotguns will remain in the
cars, but will be loaded with less lethal rounds.
The Police Department is now communicating on new radio system. The transition from
the old UHF system to a VHF system was completed in March. The new radio system
will allow Derry Police Officers to communicate with police officer all over the state.
The radio project included the renovation of the police dispatch center.
Derry Police officers enforced the OHRV laws on the recreational trails in Town between
April and July. The NH Fish & Game Department provided a grant that allowed the
Police Department to post two details per weekend. We will continue this program into
the next year.
The Animal Confrol Bureau of the department is staffed by two animal control officers.
These officers within the community, provide various educational fiinctions, manage an
adoption program for animals as well as maintain our dog pound.
We hope you will notice the recent "sprucing up" of the pound as it has been recently
painted inside and out. Although our primary fimction has to do with canines, we have
had the occasion to deal with many varieties of animals during the previous year. The
gamut includes but not limited to wild turkeys, hawks, deer and an occasional moose.
Unfortunately, fmes are assessed on cases where we feel it necessary. We have collected
over $4,800 in fines this past year. We have responded to nearly 1500 calls for service
and picked up over 120 dogs as a result.
We are also responsible for administrating the process to be followed when a dog bite
occurs. Unfortunately, this happened 28 times this past year.
Chief of Police
Offenses Reported 1996-2002
Group A Offenses
Group B Offenses
All Other Offenses
Driving Under The
Total Group A
Derry Police Department
Other Activity Totals
DERRY PUBLIC LIBRARY
It is 8:05 pm and your 5'^ grader has just announced that they have a project due the next
day on snakes (he/she may or may not have the correct speUing or the correct name.) You
know you will never make it to the library and research this reptile in 25 minutes so you
hop onto your computer and type in snakes. There are so many hits you cannot read the
number. Is that billion or gazillion? Panic and rage are now setting in. What to do? Where
to begin? Okay, you're an adult and you can handle this. Now, take a deep breath and
type ever so slowly, www.derrv.lib.nh.us and there we are! We are ready to assist you
24/7. To find the sites just for kids scroll dovra on the left to the link named Children's
Site and click on databases for kids or links for kids. Or you can click on "databases"
(one of the greenish boxes near the top of the screen) and use some of the resources.
There are lots of choices!
If you haven't been to our web page recently you need to check it out. It is fim and easy
to use. In addition to the 1 1 databases available ONLY to Deny Library cardholders you
can also read our monthly newsletter here, search our online catalog, or find out what the
book discussion group is reading this month. We are proud to annoimce the addition of
Chilton's "Auto Repair Reference Center." Yes, a database of car repair manuals
available to you whenever your car/truck breaks down.
To our 16,000 active cardholders: We thank you. We've been busy, "and that's a good
thing!" There is increased traffic in all aspects of library service. Last year 137,428
people came through our doors and borrowed 213,613 items. You also asked 15,202
reference questions, 7,935 of you came to our programs and 8,666 adults accessed the
internet from the library. Our membership in the GMILCS library consortium has also
given 4,200 patrons walk-in access to 11 other public libraries, and access to materials in
3 academic institutions. Those that could not reach our doors quintupled our figures for
internet and database use. We are averaging over 800 hits a day to our website.
However, much of the past year has really been about long range planning; increasing
services while keeping costs down, and maintaining the same physical footprint of the
current building. We have addressed everything from instituting a regular performance
evaluation schedule to sfreamlining our internal record keeping.
The seven person Derry Public Library Board of Trustees has changed significantly over
the last year. Cindy Turse and Marilyn Sullivan took their seats at the February board
meeting, having been appointed by the Derry Tovm Council at its public meeting January
28. Phyllis Howard and Norma Sabella were elected in March.
The Derry Public Library Board of Trustees meets the third Monday of every month at 7
pm. The public is welcome and minutes of the meeting are available at the library.
Deny Public Library
PUBLIC WORKS DEPARTMENT
The FY03 year was very busy for the Pubhc Works Department. Significant roadway,
water, wastewater and infrastructure improvements were made thanks to the commitment
of the Derry Town Council and the Citizens of the Community. Many residents voiced
their opinion at meetings, by letters, and phone calls on various Town projects. This input