Salem (N.H.).

Annual report of the Town of Salem, New Hampshire (Volume 2001) online

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donations of conservation land on Theresa Avenue. Maintained inventory of conservation land
and easements, which were mapped for the first time this year by GIS Coordinator Amanda
Harding. Worked with Open Space Committee to discuss potential land acquisitions.

Code Enforcement: Reviewed close to 324 permit applications for new single-family
dwellings, commercial buildings/alterations, in-law and accessory apartments and signs.
Investigated numerous complaints and inspected sites for compliance with approved plans.

Other: Collected $232,000 in school impact fees. Processed $83,000 in escrow funds for
outside plan reviews and performance guarantees. Worked with Garden Club on Commercial
Landscaping Awards. Served as Vice-President of New Hampshire Planners Association.

Administrative Assistant Rosemarie Hartnett retired in July 2001 after 24 years of outstanding
service to the Town - we wish her a happy and healthy retirement. We urge citizens to participate
in planning for the Town's future by reading the Town's Master Plan and Land Use Controls,
attending meetings or watching them on Cable Channel 1 7, volunteering for subcommittees or
Board openings, writing letters, visiting the Planning Office, or viewing the Town's Internet
Web page at

Respectfully submitted,
Planning Director



The Finance Department is comprised of many functions that interact with many, if not all.
departments within the Town of Salem and the community. These functions include investing of
Town funds, budget preparation and control, payroll, purchasing, accounts payable, accounts
receivable, and water and sewer billing.

2001 was a year of significant changes wMlhin the Finance Department. First. 1 was appointed
Finance Director after holding the position of Accounting and Budget Manager. Melanie Orr
was hired as Accounting and Budget Manager in April 2001 . She has already proven to be a
great asset to the department and the community. Marilyn Pearson resigned as Purchasing
Coordinator, after working for the Town for more than 20 years. We miss her and wish her well
in the future. Barbara Riley. Utility Clerk, left the Finance Department to work for Bob
Loranger in the Human Ser\'ices Department. We wish her well in her new position. Tina
Lambert was hired shortly after to fill this position. Her experience will be a great asset to the

The Finance Department was involved in many projects this year. Capital Improvements
Program, CDBG project, Blake Road Water Improvement project. Project Impact grant, to name
a few. The CIP is a six-year plan projecting capital needs for both the Town and School. The
definition of a CIP item changed from past years. Known as the "Barnes Rule", only cost for
new equipment over 525,000, replacement of equipment over $250,000, renovations to a
building over SIOO.OOO arc included in CIP. Replacement cost of equipment under 5250,000 and
improvements under 5100.000 are now included in the Capital Improvements section of the
Operating Budget. Bill Scott, Community Development Director, has done an excellent job with
the CIP program and other projects.

There were a couple of instances where the Town of Salem was approved for reimbursement for
projects or events that occurred in 2001 . The March 5, 2001 blizzard was declared a State of
Emergency. The Federal Emergency Management Agency (FEMA) and the State of New
Hampshire approved reimbursement to the Town of Salem in the amount of 5187,041 for
expenses incuired as a result of this stomi. In connection with the MtBE contamination in the
Blake Road area, the Town of Salem will receive 5500.000 from the Federal Government for
reimbursement towards the water impro\ cmcnts in that area.

The actual 2001 tax rate for the Town portion was set at 5 6.33. This is a reduction of 5 .42 from
the 2000 Tax Rate. Overall, the Town. School. State and County tax rate increased in 2001 by
$.20 per thousand dollars assessed valuation from the 2000 rate.

I would like to take this opportunity to thank all the employees of the Finance Department. The
Finance Department continues to be a success w ith their dedicated service to the employees and
the residents and businesses in the Town of Salem.

Respectfully submitted.
Finance Director



2001 marked the first year the Salem Fire Department responded to over 4,000 emergency
incidents. That level of activity is significant because it places Salem solidly as the fourth
busiest fire department in the state. Only Manchester, Nashua, and Concord rank above us. The
actual number of emergency incidents was 4,033 a 4% increase over last year's 3,892.

There were some changes in department staff; Firefighter Timothy Raynowska retired with 28
years of service as did Deputy Chief James Stone an 18-year veteran. Administrative Assistant
Robin Gattinella-Beshara also left seeking new challenges and opportunities. We all wish them
well in their new endeavors.

Lieutenant Paul Parisi was promoted to Deputy Chief and Paramedic Dennis Covey was
promoted to Fire Inspector. We also had occasion to welcome on board Firefighters Mary
Burnett and Patrick Swanson. Betty Oldeman formerly employed in the Tax Collector's Office,
has joined our team as Administrative Assistant. Each of these individuals with their unique
talents and abilities will enrich the department for years to come.

Significant events during 2001 included a fatal residential fire, an unusually large number of
structures struck by lighting and a notable nighttime swamp rescue wherein our thermal imaging
cameras were used in a new and imaginative way.

During the year we took delivery of a new CMC Tahoe and it was placed in service as Medic 1,
our paramedic intercept unit. Additionally, in partnership with Boy Scouts of America, we
started a Fire Explorer Post. The mission of the Post is to introduce young men and women to
the careers of fire and ambulance service.

The department also received the Gold Circle Partnership in Education Award from Governor
Jeanne Shaheen. We received the award for the various educational programs we co-sponsor
with the Salem High School. Many of these programs require our personnel to be involved
beyond the scope of their job requirements. It speaks well of their commitment to the

It is not possible to conclude this report without some mention of the September 11, 2001 attacks
on New York City and Washington D.C. Federal and state agencies have begun the daunting
task of identifying the more than 32,000 public fire departments within the United States. When
it's completed our role in the homeland security initiative as "domestic defenders" will be more
clearly defined. Until then be assured the men and women of the Salem Fire Department are
here, ready to answer whenever and whatever duty may call.

Respectfully submitted,
Fire Chief


Fire Department
2001 Incidents and Responses






D Total Emergency Incidents
вЦ† Ambulance Responses
DFire Responses



The Southeastern New Hampshire Hazardous Materials Mutual Aid
District is organized as a regional solution to the hazardous materials
response problem. The purpose of the district is to prepare our
communities, regionally, for responses to hazardous materials incidents,
both with training and equipment. The 14 communities that comprise the
district are: Auburn, Atkinson, Chester, Danville, Deny, East Derry,
Hampstead, Hooksett, Litchfield, Londonderry, Pelham, Plaistow, Salem
and Windham.

The District is managed by an Operations Committee, consisting of a Chief Officer from each
member community, who carry out the day-to-day business of the organization; and a Board of
Directors, consisting of an elected or appointed member of municipal government in each
member community, who provide oversight and fiscal management. The District provides the
highest level of response available for Hazmat, Level "A".

District resources include two response trailers; equipped with generators, oil spill and
decontamination equipment, chemical reference material, protective suits, and communications
equipment, and a response truck and trailer equipped for the team. The District trailers and truck
are strategically located to respond to any community requesting them. An EMS Mass Casualty
trailer is located in Londonderry, available for response to medical incidents with a large number
of patients.

After September 11, The District's Level "A" Hazmat team, comprised of fire personnel from
member communities responded to many incidents potentially involving anthrax. Because the
team has been preparing for this type of response for several years, we had the procedures and
test equipment available to serve our communities immediately. The team also assists member
communities with planning, since the District has been recognized as a regional Local
Emergency Planning Committee, to comply with SARA Title III of the federal regulations
governing hazardous materials. This allows the District to be eligible for Emergency
Management Assistance funding which we have been receiving on a regular basis.

The District has trained with the US Army Civil Support Team and the Bureau of Alcohol,
Tobacco, and Firearms, the Drug Enforcement Agency, and the SMART Team.

Your fire department and local officials continue to make progress in providing the most cost
effecfive manner of responding to a hazardous materials incident.

For the Board of Directors For the Operations Committee

Councilor, Town of Derry Londonderry Fire Department

Chair, Board of Directors Chair, Operations Committee



In the weeks following September 1 1, 2001, sadness, grief, and sometimes overwhelming
emotions seemed to be all around us. Reflecting on the personal tragedies and the victims of the
terrorist attacks, helplessness seemed to be the common experience.

As a Human Resources professional, 1 began to consider one of the many issues that impacted
those that had lost a loved one. Victims that were employees of many different companies
(computer companies, securities companies, law firms, government workers), as well as
firefighters and police officers. The aspects of handling the families with dignity and respect,
and answering very painful questions regarding health insurance, life insurance, pensions, and
benefits to support the survivors had to be addressed. I realized that Human Resources
departments would be assisting behind the scenes handling the needs of many families under
such heartbreaking circumstances.

Here in our community in Salem (behind the scenes). Human Resources supports our employees
to offer, on a daily basis, the best ser\icc possible. In all aspects of employment, including
salary, benefits, health/dental/life insurance and retirement planning, we provide and process
information routinely. It seems insignificant to report numbers of all hiring and recruitment;
resignations and retirements; health insurance and promotions; and the daily tasks of running the
department during 2001. Rather

This year. Town Manager Jeffrey Townc called upon us to reficct on the year and be thoughtful
in reporting to the community on our efforts to provide quality service to Salem citizens.
September 1 1 has impacted all of us in the spirit of that rcncction.

Human Resources would ask that as you consider Town meeting and our responsibilities in
Salem, New Hampshire, pause to remember New Hampshire residents who gave their lives on
September 1 1, 2001 . Our nation's tragedy is omnipresent. . . let us remember that we make a
difference in our community, in our state, and in our nation.


Respectfully submitted.

Human Resources Director



The Joint Loss Management Committee is a team of employees representing both labor and
management tasked with improving safety in the workplace. This year much of the committee's
work concentrated on meeting the statutory requirements of RSA 281. Committee members
redefined our mission statement and outlined goals and objectives for Salem's Safety Program.

The committee also responded to information gathered from last year's employee safety surveys.
A fire alarm system was installed in the Town Office Building. The Human Resources
Department is working with the New Hampshire Office of Emergency Management to present a
program on Work Place Violence and Terrorism. A $5,000 grant was received to provide
training and support to Town employees. Other committee work consisted of performing a
safety audit in all municipal buildings. The purpose of the audit was to identify conditions likely
to result in employee injuries.

Looking ahead to next year the committee will be performing audits of worker's compensation
and major property loss accidents. This program is intended to identify contributing
circumstances to such accidents and determine if it is possible to prevent repeat occurrences.

In closing I would like to extend my personal thanks to the members of the committee for their
diligence. 2001 proved to be a "building year," and the issues seem very involved and complex.
However, now that it's behind us we are ready to move on to bigger and better things.

Respectfully Submitted,



The Town Human Services department provides emergency and lemporarv' assistance for Salem
residents as defined by State Statue RSA 165. Eligibility is based on need, and is determined
each time a formal request for assistance is made through an application process, based on
guidelines adopted by the Salem Board of Selectmen. Assistance is provided through vouchers
or directly to vendor for such basic needs as food, fuel for heat, utilities, shelter, prescriptions
and other necessities. Referrals to other resources, such as State and Federal Programs, food
pantries, etc., are made before local tax dollars are utilized whenever possible.

Liens, according to State Law, are placed on properties and future settlements of those assisted.
In 2001 the Town was reimbursed over 538,772 for past assistance provided.

In 2001, the Town assisted 155 families and over 370 residents. The budgetary cost for General
Assistance was 5106,000. The largest percentage of families was assisted with housing, medical
cost (especially medications) and food. Low housing vacancies with escalating rents have
affected many low-income households, especially those working at the lower end of the wage
scale. Over 526,500 was expended to assist homeless households, by far the largest expenditure
for that purpose over the years.


The Town funded the following human services to help serve Salem residents in 2001:
Home Health Care Clinics: 535,000 was allocated in Town funding in 2001 for home health
care and clinics. The Town contracted with three agencies to provide health care and health care
related services. The Northeast Rehabilitation Hospital located in Salem provides skilled home
visits to Salem's frail and elderly residents who do not have the necessary income for these
services. The Town of Salem contracts with the Holy Family Hospital to provide community
health clinics for Salem's seniors and Salem's children. Holy Family Hospital provides blood
pressure readings on a monthly basis at the Salem Senior Center and glucose screening every
other month also at the Senior Center. Holy Family also provides flu immunizations for Salem's
elderly and immunizations for children of Salem's low-income households. The Salem Success
By Six/Family Resource Center provides home visiting nurses and child development services to
young mothers and mothers of newborns (parenting workshops, parenting libraries, babysitting
training and network). The Parenting Resource Center is located at the Fisk School. You can
contact the Center by calling 898-5493.

Greater Salem Caregivers: The Greater Salem Caregivers were allocated 515,000 by the Town
in 2001. Caregivers provides supportive services through a network of volunteers to those who
are frail, elderly, temporarily or permanently disabled, ill homebound and to those individuals
with other "special needs." Volunteers provide rides for medical appointments, friendly visits,
eirands, chores and minor repairs. Assistance is provided in locating other services, support and
professional care. In 2001 Caregivers served 481 Salem residents, with over 3, 115 units of
service, primarily for transportation to medical appointments with a value of 545,170 in services
Salem residents. Caregivers have increased the number of miles driven to transport Salem clients
and increased the number of seniors visited by volunteers.


A Safe Place/Rape And Assault Center: These two agencies together were allocated a total of
$4,000 by the Town in 2001. The two agencies coordinated services to provide direct services to
battered women and their children including emergency shelter, a 24-hour crisis intervention hot-
line, court advocacy in obtaining protective restraining orders, support groups, peer counseling,
in-shelter children's program, emergency transportation and referrals to community agencies and
resources. These services are crucial if women and children are to be able to make transition out
of abusive hving situations and live free from violence. 131 residents were helped with A Safe
Place services last year for a total of 536 units of service. A Safe Place has a drop-in center with
part-time hours for the Greater Salem area. Their local telephone number is 890-6392. Rape and
Assault Support Services assisted 23 Salem residents, including 51 units of service last year, and
also provided 1,143 units of education and outreach services.

Retired Senior Volunteer Program (RSVP): RSVP was allocated $4,000 by the Town in
2001 . RSVP seeks to provide a recognized role in the community and a meaningful retirement
life for older Americans 55 years and over. The RSVP program is people helping people,
volunteers sharing their skills of a lifetime to support their communities. In 2001, Salem's
RSVP had 157 volunteers and contributed over 25,000 hours to 35 non-profit agencies, such as
the Salem Boy's & Girls Club, Salemhaven Nursing Home, Millville Arms Associafion, Salem
Senior Nutrition, Greater Salem Caregivers, Greater Salem Chamber of Commerce, Salem Fire
Department, Salem Police Department, Salem Senior Center and Choral Group, Salem Knitters,
Salem Historical Museum, Silverthome Adult Day Care, and Telfer Circle Senior Bingo and

Big Brothers/Big Sisters Program: The Big Brothers/Big Sisters program was allocated
$14,500 by Town funding in 2001 . The purpose of Big Brothers/Big Sisters is to provide 7-14
year old children from single parent families with consistent, one-to-one long-term relationships
with capable, caring volunteers. The program seeks not only to prevent problems but also to
promote healthy growth and development of boys and girls through the friendship and positive
role model of a Big Brother/Big Sister. In 2001, there were 51 Little Brothers and Little Sisters
matched with Big Brother and Big Sisters.

Rockingham County Community Action Program (RCCAP): RCCAP was allocated
$16,640 in 2001. RCCAP 's mission is to serve the needs of the areas low- income residents by
assisting them in coping with the hardships of poverty. RCCAP has an outreach office in Salem
and provided 198 residents with fuel assistance last year for a value of $86,247. It has also
provided Salem residents with other services, WIC Program services, food, crisis assistance,
lifeline services to the isolated elderly and disabled, etc. The total value of services to Salem
residents was $477,337.

Rockingham Nutrition Meals On Wheels: Rockingham Nutrifion Meals on Wheels was
allocated $8,505 in 2001 by the Town of Salem. The Nutrifion Program provides hot noon
lunches at the Salem Senior Center on Lawrence road, five days a week and delivers noon meals
to those residents who are homebound. Last year the Nutrition program provided meals to over
278 Salem residents. Provisions are provided for two meals a day if needed. A grand total of
27,024 meals were provided from the Salem site. The Nutrition Program's telephone number is


Rockingham VNA and Hospice: The Town allocated $8,500 toward the Hospice Program in
2001 . The agency provided Hospice care to 7 Salem residents (and families) who were
terminally ill last year and provided 509 units of service. The Town's allocation helps support
volunteer services and bereavement groups.

Community Health Services, Inc.: Community Health Serxices. Inc. was allocated 510,000 in
2001 from the Town. The agencies mission is to provide comprehensive health care including
primary care physicians, specialist, mental health services, pharmaceutical medications and
hospice care at low cost to Salem's low-income residents who work, are without health care
insurance, are not eligible for federal health care programs and cannot afford health insurance.
The value of senices to 244 Salem residents served in 2001 was o\er S2 10,000, representing a
28% increase in enrollment.

The Greater Derry/Greater Salem Regional Transportation Council

The Transportation Council was allocated S5.000 by the Town in the year 2001. The
Transportation Council pro\ides van rides to Salem's elderly, disabled and other residents in
need of transportation. Last year the Transportation-Council provided 600 rides to Salem
residents to destinations such as doctor's visits, banks and grocery stores.

Respectfully submitted.
Human Services Administrator


Salem's Infomialion Ser\-ices Department pro\ides technology related equipment, information,
communication and support ser\iccs to all departments located within the Town Hall, Police
Department, Fire Department, Public Works, Water Treatment Plant, Human Ser\ices and the
Senior Center. These services include network architecture, virus protection, the acquisition of
network equipment, computer hardware, software, supplies maintenance, subsequent training,
telephone and voicemail support. Infomiation Ser\'ices also covers all aspects pertaining to
software de\elopment, systems securit\-. data integrity, and all relative contracts.

In mid-2001, 1 was appointed the new Manager of the department. I came to the Town of Salem
with solid experience in the private sector and greatly look forward to spearheading the challenge
of Salem's network. Part of this challenge has begun with the redesign of the Town website,
completing a full inventory audit, acknowledging a staff need in the department, implementing
security policies and evaluating the Town's overall need for technological improvement in order
to continue and grow our support to the public.

CIS continues to provide a great resource for the Town with unlimited information. With the aid
of special GIS software we are able to streamline operations that are associated with streets,
hydrants, waterways, wetlands, overall lot dimensions, plow routes, health scope, fire and police
scenarios and so much more. This type of computerized geographic information is a great asset
to our Town's resources.


In November of 2001, the new Motor Vehicle Registration by mail was completed and
implemented. Anyone who had previously registered a vehicle through the Salem Town Clerk's
Office should receive a renewal notice about 4-6 weeks before the registration expires. The
individual has the option to return the notification with payment and a self addressed, stamped
envelope. The vehicle registration will then be processed and returned via mail. This system
was initiated to make the registration process easier for residents, however individuals still have
the option to renew in person at the Town Hall.

Currently, the focus of 2002 is to update the network and computer systems in our Town
departments in order to bring consistency and stability while modernizing and increasing the
output to the residential community. In addition, we will release our new website to the public in
short time and with time embrace e-commerce. The technological arena is always in a state of
constant evolution and with a growing user community and an increasing expectation to meet the
public demand of automation, we move forward with anticipation as to what we can improve
upon next.

I just want to take this opportunity to thank my staff, Amanda Harding and Karen Landry, for

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Online LibrarySalem (N.H.)Annual report of the Town of Salem, New Hampshire (Volume 2001) → online text (page 3 of 9)